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How to add or remove a user code on a DSC Power Series security alarm panel

Your keypad may look like this:

PK5501 Keypad
PK5501
PK5500 Keypad
PK5500

Add an Access Code:

  • Press the * button followed by 5
  • Enter your system’s master code (If you do not know your system’s master code, contact Bulwark)
  • The “Armed” light will illuminate on the keypad, and the “program” or “System Indicator” light will begin to flash.
  • Select the 2-digit users code to program (the system has space for 32 users, so for user # 2, enter 0, 2).
  • If you have a Full Message LCD Keypad, use the < or > keys to scroll to the user you wish to program and press *
  • Using the number keys, enter the four-digit Access Code (ie: 1, 2, 3, 4).
  • When programming is complete, you can enter another 2-digit code to program another code, or Press # to exit. You’re done!

Remove an Access Code:

  • Press the * button followed by 5
  • Enter your system’s master code (If you do not know your system’s master code, contact Bulwark)
  • The “Armed” light will illuminate on the keypad, and the “program” or “System Indicator” light will begin to flash.
  • Select the 2-digit users code to program (the system has space for 32 users, so for user # 2, enter 0, 2).
  • If you have a Full Message LCD Keypad, use the < or > keys to scroll to the user you wish to program and press *
  • With the user selected press *. This will delete the code.
  • Press # to exit Programming You’re done!

Need help with your panel?

If you don't know your master code or the keypad isn't responding as expected, our technicians are available to help.

604-210-4600

Bulwark Security Systems • British Columbia