Enterprise Phone Systems.
Supercharge your business with Bulwark's leading cloud solution. Experience enterprise-grade features at small business prices, designed for high-performance communication and total reliability.
Cloud Infrastructure
Intelligence & Analytics.
Modern communication requires more than just voice; it requires actionable data and real-time insights to drive business decisions and customer satisfaction.
Contact Center Features
Gain a competitive edge by managing high-volume communications with a suite of professional tools. Our Contact Center solutions provide deep reporting and visual dashboards for any size of business.
Monitor call volumes in real-time, track abandonment rates, and optimize staff levels to ensure every customer is serviced with professional excellence.
Queue Management
Advanced call routing and wait-time distribution to reduce client friction.
Live Visuals
Real-time stats displayed on centralized dashboards for complete oversight.
Voice Analytics & AI
Provide your clients with Artificial Intelligence that interprets client experiences with call sentiment measurement, always-on call transcription, and key phrase alerting.
Stop guessing how your customers feel—our AI interprets the subtle nuances of voice and tone, providing a sentiment score for every interaction.
Available Anywhere
At Anytime.
Work from anywhere with a system designed for the modern mobile economy. Whether you have home-based teams or multiple business locations tied together instantly and easily, Bulwark keeps your entire enterprise synced.
Mobile Softphones
Free your clients from the desk with full phone system access on iOS, Android, and tablets.
Internet Faxing
Modernize your documentation workflow. Send or receive faxes from any computer browser.
Microsoft
Teams.
Microsoft Teams is the fastest growing application in history. Bulwark offers essential modern phone system features not available natively within the application.
Consolidate your communications without compromising on functionality. leverage the full power of Bulwark's telecom backend entirely within Teams.
3-Digit Dialing
Simplified internal communication with direct extension dialing integrated seamlessly with your contact list.
Advanced Reporting
Call recording, transcription, and granular usage analytics that the native Teams platform lacks.
Teams Unified Stack
Deploy transcription, voice analytics, and full contact center queues tightly integrated with your workflow.
Total capability.
The most value-priced and fully-featured phone solution in Canada. All of the most modern features are included with one simple price.
100% Cloud Hosted
By hosting in the cloud, you eliminate expensive equipment at your location, ensuring disaster recovery is built-in.
100s of Phone Options
Bulwark uses any SIP compliant phone. Choose from hundreds of compatible models, from lobby phones to executive consoles.
Support is Included
Stop paying for expensive onsite technicians. Remote expert assistance is always included in your monthly rate.
Auto Attendants
Direct customers to the right staff with professional ease using multi-layered menus and time-of-day routing.
Analytics Access
Complete control of your phone system from any browser. Track every call from origin to resolution with intuitive interfaces.
The Best Value
Canada's most value-priced enterprise solution. We include all premium features standard with one simple price.
Want to
Learn More?
Our telephony architects are standing by to design a custom cloud communication strategy for your enterprise. Call us today for a free evaluation.
